Eltooro

Shipping & Delivery

At Eltooro, we are committed to getting your organic wellness essentials to your doorstep as quickly and safely as possible. Whether you are in the heart of Accra or across the globe, we've got you covered.

Shipping Method

Winneba

  • Standard Shipping

    Within 5 hours to 12 hours (during working hours)

    GH₵16
  • Express Shipping

    1 hour to 2 hours

    GH₵23

Accra

  • Standard Shipping

    Within 3 hours to 12 hours (during working hours)

    GH₵40
  • Express Shipping

    1 hour to 2 hours

    GH₵75

🇬🇭 Shipping Within Ghana

We proudly ship to all 16 regions in Ghana. Our logistics partners ensure that your products are handled with care.

  • Free Shipping: All orders totaling GH₵1,000 and above qualify for FREE delivery anywhere within Ghana.
  • Standard Delivery (Accra, Cape Coast, Takoradi & Kumasi): Delivered within 6 hours to 24 hours.
  • Regional Delivery (Volta, Sunyani, Bono Region, Tamale, Wa, Bolgatanga): Delivered within 1–4 business days via our regional courier partners.

Local Shipping Options

  • Doorstep Delivery:Direct to your home or office.
  • Station/Bus Pickup:For customers in more remote areas who prefer picking up at a designated transport terminal.
  • In-Store Pickup:(If applicable) Order online and pick up at our Accra location for free.

🌍 International Shipping

Eltooro is going global! We bring the best of Ghanaian organic beauty to your doorstep, no matter where you are.

  • Processing Time: We value your time. All international shipments begin processing within 24 hours after your order is confirmed.
  • Standard International Shipping: Estimated Delivery Time: 31 days. This timeframe allows for international logistics and customs clearance in your destination country.
  • Tracking: Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.

Order Tracking & Support

Once your order is placed, you will receive a confirmation message. Our team works hard to ensure your package is packed securely to prevent leaks or damage.

Important Note: Please ensure your delivery address and contact number are accurate to avoid delays.

For international orders, customers are responsible for any local customs duties or taxes that may apply upon arrival.

Have questions about your delivery? Contact our logistics team at:

Frequently Asked Questions (Shipping)

Need Help with Your Delivery?

Contact our logistics team via WhatsApp or email for tracking or delivery questions.